What happens when two callers ring at once?
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Both callers are answered. Starter handles 2 calls at the same time and Growth handles 4, with higher plans adding more, so a busy morning never sends anyone to voicemail. If you need extra room on any plan, each additional simultaneous call costs $20 a month.
Why is RingOut priced by answered time?
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Because the time Miya spends on calls is what the service costs to run, plans bundle answered minutes rather than charging per call. A quick question uses little of your allowance while a longer booking uses more, and each plan shows its included minutes and the rate for extra ones up front.
Are there setup fees or lock-in contracts?
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No. There is no setup fee on any plan, and monthly plans have no lock-in contract, so you can cancel at the end of any month. Our how it works page walks through the setup steps.
Is RingOut right for a small business?
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Yes. Starter fits a sole trader who is out on jobs most of the day, with 60 minutes a month. Growth is the usual choice for busy workshops and clinics, Professional works for teams with several people taking jobs, and Business covers multi-site operations. Read more about small business answering.
How much does RingOut cost?
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RingOut costs $49 to $699 a month, AUD ex GST, depending on the plan. Starter is $49 with 60 minutes, Growth $149 with 250, Professional $399 with 900 and Business $699 with 1,750.
What does an AI receptionist cost in Australia?
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Many AI receptionist plans in Australia begin near $50 monthly, and the price climbs with minutes, numbers and features. RingOut publishes every price on this page, from $49 a month. The main pricing models are flat monthly plans with included minutes, per-minute billing and per-call fees.
Can I see RingOut before I sign up?
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Yes. Book a demo and we will show Miya answering calls like yours, using your own services and prices. After the demo we help you choose the right plan for your call volume, and there is no setup fee if you decide to go ahead.
What happens if I use more minutes than my plan includes?
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Miya keeps answering, so no caller is ever cut off. Extra minutes are billed at your plan rate: $0.99 on Starter, $0.75 on Growth, $0.60 on Professional and $0.50 on Business. If you regularly go over, moving up a plan usually costs less than paying for extra minutes.
Which features come with each plan?
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All plans include 24/7 call answering, appointment booking, the knowledge base, call outcomes and call analytics. Call recording, transcripts and summaries are added from Growth, and spam call screening from Professional. Higher plans also add more minutes, voices, local numbers, calls at once and support.
Is there a discount for paying yearly?
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Not yet. Every plan is billed monthly and you can cancel at the end of any month. We plan to add yearly billing and will say when it is available.
Are prices in AUD and do they include GST?
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Yes, every price is in Australian dollars, and GST is added on top. GST of 10% appears on your invoice, so Starter costs $53.90 a month including GST on monthly billing. Extra minutes, extra numbers and add-ons follow the same rule on every plan.
Is an AI receptionist worth the cost?
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Yes, for most small businesses where missed calls are costing work. A single booked job each month can be worth more than the Starter plan, and every call is answered and labelled with an outcome, day or night. See what RingOut does on a call before you decide.