Phone tag
8:10 am, WednesdayA physio in Norwood misses a call between patients. By the time she rings back at lunch, the caller has booked with the clinic down the road.
Miya books the initial consult straight away.
AI appointment booking
AI receptionist appointment booking for Australian businesses.
Miya books callers into your calendar while they are still on the phone, then reads the time back so they turn up.
- Books into the calendar you already use
- Takes bookings after hours and on weekends
- No per-booking fees
See a booking made live
We'll book a test appointment so you can see how it works.
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Built for Australian local businesses
Overview
What is AI receptionist appointment booking?
AI receptionist appointment booking is when an AI answers a phone call, checks the business's calendar for free times and books the caller in during the conversation, without staff or an online form.
Its main parts are:
- Calendar integration: a live connection to the calendar, so only free times are offered.
- Booking rules: service lengths, buffers and opening hours that decide which slots can be booked.
- Detail capture: the caller's name, number and reason for the appointment.
- Confirmation: the time is read back so both sides agree.
It is also called AI receptionist appointment scheduling, and it works like an AI scheduling assistant on the phone: unlike appointment booking software with an online link, the caller never leaves the call. With RingOut, Miya books into Google Calendar or Calendly with two-way sync and confirms each booking out loud. She can only use the calendars RingOut connects to today, and anything that needs judgement is passed to your team.
The problem
Where Australian businesses lose bookings.
A caller who wants to book will usually book with whoever gives them a time first.
Double booking
4:30 pm, FridayA mobile mechanic in Mandurah jots a job on a notepad while driving, then gives the same slot to another customer that night.
Miya checks the live calendar, so a taken slot is never offered.
After close
8:45 pm, SundayA salon in New Farm gets three booking calls after closing time. Only one of those callers leaves a voicemail.
Miya books all three into the first free times that week.
How it works
How AI appointment booking works.
AI appointment booking works in four steps: you connect your calendar, set what Miya can book, she offers open times during the call, and she confirms the booking before the caller hangs up. RingOut runs as an AI booking system on your existing number, and most businesses are live within the day.
- 1
Connect your calendar
Link the calendar you use. Two-way sync means Miya sees the same free and busy times you do.
- 2
Set what Miya can book
Tell her which services she can book and what to ask first, such as the address, the job or whether the caller is new.
- 3
She offers real times
While the caller is on the line, Miya looks up open slots, suggests two and locks in their pick.
- 4
Confirmed before they hang up
She reads the booking back to the caller. It appears in your calendar, with the call summary in your dashboard.
Sample call
Hear Miya book an appointment.
This recording shows the booking side of the job. Miya finds the patient's preferred dentist and slots them into the first free appointment.
- Works from the practice's live calendar
- Respects a preferred practitioner
- Offers one clear time instead of a list
- Writes the visit straight into the diary
Added to the calendar
Dr Chen, Tuesday at 2 pm
Benefits
Benefits of AI receptionist appointment booking.
The main benefits of AI receptionist appointment booking are more bookings from first calls, after-hours cover, no double bookings, less time on the phone, better-prepared appointments and easier changes.
Book on the first call
Callers get a time while they are still on the phone, so fewer of them drift to a competitor while they wait for a call back.
Fill the calendar after hours
Evening and weekend callers can book the next free slot, which is often when people finally get around to it.
Stop double bookings
Two-way sync means Miya books from the same calendar you look at, so a slot you have already filled is never offered.
Spend less time on the phone
Automated appointment booking stops routine calls interrupting your work, and your front desk can look after the people in front of them.
Turn up prepared
Each appointment arrives with the caller's name, number and the details you asked Miya to collect.
Handle changes on the same call
Callers can move or cancel an existing booking with Miya, which frees the slot for the next person who rings.
Good to know: Miya can only book into the calendars RingOut supports today, which are Google and Calendly. Calls that need judgement, such as clinical questions or complaints, are passed to your team.
What's included
What's included in RingOut appointment booking.
Everything Miya needs to work as your AI booking assistant, included on every plan.
Two-way calendar sync
Connects to Google Calendar or Calendly, so Miya sees the same availability you do.Live availability
Open times are looked up during the call, never from an old list.Booking read-back
Every booking is confirmed out loud before the call ends.Details taken first
Name, number and the answers you ask for are collected before the booking is made.Learn moreReschedules and cancellations
Existing appointments shifted to a new time, or cancelled, in the same conversation.After-hours booking
Callers can book at night, on weekends and on public holidays.Summary for every booking
Every booking call is saved with a recording, a transcript and a short summary.Learn moreBookings you can count
Calls are labelled booked, so you can see bookings by day and by service.Learn more
Why RingOut
Get started
Why Australian businesses choose RingOut for AI appointment booking.
Many AI booking tools are built for sales teams chasing leads. RingOut is built for local businesses taking bookings from customers who ring them.
2Calendars: Google and Calendly
$0Per-booking fees
- 01
Books into Google Calendar and Calendly
Miya books straight into the calendar you already use, with two-way sync. There is no new booking system to set up.
- 02
Bookings are taken by phone
Customers book on your existing number. They don't need a link, an app or an account.
- 03
Every booking is confirmed on the call
Miya repeats the booking details to the caller before hanging up.
- 04
Every caller hears it's an AI
Every call starts with Miya saying she is an AI receptionist.
- 05
Included on every plan
Booking is part of all four plans, with nothing extra to pay.
- 06
No per-booking fees
You pay one monthly price in AUD, from $49 a month, however many bookings Miya makes.
Compare
AI appointment booking vs other ways to take bookings.
Most Australian businesses take bookings through appointment scheduling software with an online link, an answering service or a person on the phone. The table below sets those against AI appointment booking.
| What matters | Best value | Online booking link | Human answering service | In-house receptionist |
|---|---|---|---|---|
| Books during a phone call | Caller has to go online | Usually takes a message | When someone is free | |
| After-hours bookings | Included | Extra or opt-in | ✕ | |
| Checks live availability | Two-way sync | Depends on access | ||
| Collects details first | By conversation | Form fields | Sometimes | |
| Moves or cancels bookings | On the same call | Self-service | Message taken | |
| Handles several callers at once | 2 to 4 calls | Not a phone service | Depends on staff | One at a time |
| Record of the booking | Recording, transcript, summary | Booking record | Written message | If notes taken |
| Typical cost | From $49 a month | Free to a small monthly fee | From $25/mo plus $2.50 to $4 per call | $5,400+/mo |
| Get started |
Answering service prices come from Australian providers' published rate cards (OfficeHQ, Virtual Headquarters) as of September 2026. Online booking tools range from free plans to paid tiers, and in-house cost is an estimate.
Pricing
AI receptionist appointment booking pricing.
Appointment booking is included on every plan. Each plan is one monthly price with answered minutes included, and there are no per-booking or setup fees. AUD, ex GST.
Starter
For sole traders who want inbound calls handled while they work.
$49/month
Billed monthly, cancel any month
Get startedMinutes and numbers
- 60 call minutes a month
- 1 local number included
- 2 Australian voices
- 2 simultaneous calls
- Extra minutes $0.99/min
- Extra numbers $10/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Spam call screening
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Setup guidance
- Priority support
- Uptime SLA
Growth
Most popularFor teams that want recordings and summaries to review calls.
$149/month
Billed monthly, cancel any month
Get startedMinutes and numbers
- 250 call minutes a month
- 2 local numbers included
- 2 Australian voices
- 4 simultaneous calls
- Extra minutes $0.75/min
- Extra numbers $10/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Spam call screening
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Guided setup call
- Priority support
- Uptime SLA
Professional
For busier local teams handling more calls and appointments.
$399/month
Billed monthly, cancel any month
Get startedMinutes and numbers
- 900 call minutes a month
- 3 local numbers included
- 2 Australian voices
- 6 simultaneous calls
- Extra minutes $0.60/min
- Extra numbers $10/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Guided setup call
- Quarterly review
- Uptime SLA
Business
For groups receiving calls across several locations.
$699/month
Billed monthly, cancel any month
Get startedMinutes and numbers
- 1,750 call minutes a month
- 5 local numbers included
- 2 Australian voices
- 8 simultaneous calls
- Extra minutes $0.50/min
- Extra numbers $10/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics by location
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Dedicated onboarding
- Quarterly review
- Uptime SLA
Enterprise
Need more than 1,750 minutes?
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pooled minutes across sites
Custom invoicing & reporting
Uptime SLA
Dedicated onboarding
Pricing
Priced to your volume
- Volume rate per minute
- Monthly terms, cancel any month
- One invoice for every site
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Industries
See home services
AI appointment booking for Australian industries.
Select your industry to see the bookings Miya takes most often.
Jobs booked into the diary while you're on site.
Most trade work starts with a phone call. Miya checks the diary, offers a time that suits the job and the suburb, and books it with the address and access notes attached.
Quote visits
booked on the call
Access notes
taken with every job
Diary
synced both ways
01Quote visits
Books a time to look at the job, so you can price it in person.
Books a time to look at the job, so you can price it in person.
02Service calls
Routine work, such as a switchboard check or a tap replacement, goes straight into an open slot.
Routine work, such as a switchboard check or a tap replacement, goes straight into an open slot.
03Access details
Gate codes, parking and pets noted on the booking, so the day runs to plan.
Gate codes, parking and pets noted on the booking, so the day runs to plan.
Miya answers
Example call
Example call
“Thanks for calling Kestrel Electrical, you're speaking with Miya, the AI receptionist. Are you after a booking?”
BookedQuote enquiryNeeds youSpam dropped
“Can someone come and look at a flickering light in the kitchen this week?”
TCTypical caller
Service booking, 7:15 am
Service booking, 7:15 am
FAQ
AI receptionist appointment booking FAQs.
What does AI receptionist appointment booking do?
It lets people book with your business while they are on the phone. RingOut's AI receptionist looks at your calendar, suggests times that are free, makes the booking and confirms it out loud. It is also known as AI appointment scheduling.
Does Miya work with Google Calendar and Calendly?
Yes, both. The connection is two-way, so a slot you fill yourself disappears from the times Miya offers, and every booking she makes appears in your calendar straight away with who booked and what for. Connecting either calendar takes a few minutes during setup.
Can Miya see my real availability?
Yes. She checks your calendar during the call, so appointments you or your team add yourselves are taken into account straight away. She only offers times that are free and inside the hours you set, which means a caller is never offered a slot that is already gone.
Can callers reschedule or cancel an appointment?
Yes. Callers can move or cancel an existing booking with Miya during the call, which frees that time for someone else. She finds a new free time for a reschedule, updates your calendar and reads the new day and time back so the caller knows it changed.
How does the caller know the booking is confirmed?
Miya reads the day, time and appointment type back to the caller before the call ends, so they know exactly when to turn up. The booking lands in your calendar at the same moment. Confirmation texts are coming soon with SMS follow-up.
Can Miya book different types of appointments?
Yes. You set up the services she can book in your knowledge base, including how long each one takes, and she asks the right questions for each before offering a time. A quote visit, a consult and a follow-up can each have their own length and rules.
Is an AI appointment setter the same as an AI receptionist?
Not quite. Most AI appointment setters are built for sales teams and call leads to book meetings. RingOut only answers inbound calls, so it books appointments for customers who ring your business. It never cold-calls anyone or works through a list of leads.
How much does AI appointment booking cost in Australia?
It comes with every RingOut plan, starting at $49 month to month, AUD ex GST, and bookings are never charged individually. Whether Miya books five appointments a month or five hundred, the price depends only on the minutes in your plan.
What happens if no times suit the caller?
Miya takes their details and the times that would work for them, then flags the call so you can arrange a time yourself. You see the caller's preferred days and times in the dashboard, so the call back can go straight to confirming a slot.
Can Miya book appointments after hours?
Yes. Callers can book at night, on weekends and on public holidays, straight into the next free times in your calendar. You start the next working day with new bookings already in your diary, and nobody has to wait until you open to secure a time.
Let callers book on the first call.
Miya looks up your live availability, offers real open times and confirms the booking out loud. Link your calendar and let her take the next one.
- Watch a booking land in a real calendar.We make a test booking live, so you see exactly what appears in your diary.
- Real bookings from day one.Link your calendar and let Miya start filling it.
- Two-way sync with the calendar you use.Slots you fill yourself are never offered to callers.
Setting it up on your own? Get started. Plans begin at $40.83 a month, AUD ex GST.
Get a booking walkthrough
Tell us which services you take bookings for and we'll set up a test booking in the demo.
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