Recordings and transcripts
Call recordings, transcripts, summaries and your business details are stored in Australia, in a Sydney data centre.
About RingOutEvery call to a local business deserves an answer.
RingOut Pty Ltd is an Australian company building Miya, an AI receptionist that answers the phone for local businesses while their owners are busy doing the work. She picks up day or night, books the job and writes up the call.
Hear Miya35-second callAbout RingOut: why it exists
Every idea starts with a problem. Ours was simple: the phone rings while you are working.
A plumber is under a house in Brunswick. A physio is halfway through a session in Toowong. A colourist in Fremantle has foils in and both hands busy. The phone rings, and each of them makes the same choice: stop the work in front of them, or let the caller go to voicemail.
Most callers who reach voicemail do not leave a message. They ring the next business on the list. For a small team that is not an inconvenience, it is lost income, and it happens every day.
Hiring a receptionist costs more than most of these businesses can carry, and live answering services charge for every call while still only taking a message. We started RingOut to give every local business an answer on every call, at a price a sole trader can justify.
What we believe
Six ideas shape every decision we make about Miya. Most of them are things the rest of the industry does differently.
- 01
A missed call is a missed job.
We measure Miya by how many callers end the call with a booking or a clear next step.
- 02
Callers deserve to know it is AI.
Miya opens each call by saying she is not a person. Pretending otherwise would earn a business a few seconds of goodwill and lose its trust.
- 03
Answer, never chase.
RingOut only takes inbound calls. It never cold calls, never texts people who did not ask, and keeps clear of the Do Not Call Register.
- 04
Publish the price.
Every plan, minute rate and overage charge is on our website in Australian dollars. Nobody should need a sales call to find out what something costs.
- 05
Sound like home.
Our voices are tuned for Australian accents, suburb names and the way people here actually talk on the phone.
- 06
Admit what she does not know.
Miya answers only from what a business has taught her. When a question goes beyond that, she says so and passes it on.
Where your data lives
An AI receptionist hears private conversations, so we are specific about where they go. Here is the plain version.
Live call audio
While a call is in progress, the audio is processed in the United States by the speech and voice services that let Miya understand and reply. It is not stored there.
Who you deal with
Your agreement is with RingOut Pty Ltd, an Australian company, and support comes from our Australian team.
We would rather tell you this up front than claim full Australian data residency we do not have. How we handle personal information is set out in our privacy policy.
Where RingOut is now
RingOut is a young company, and the product is moving quickly. This is where it stands today.
Nine features, live
Miya answers calls 24/7, books appointments, works from a knowledge base, speaks with an Australian voice, and records, summarises, labels, screens and reports on calls.
Coming soon
Warm call transfer to your mobile, call routing by time, service or location, and SMS follow-up with booking confirmations after a call.
Stay tuned
We build what Australian businesses ask for. Tell us what would make Miya more useful and it goes straight onto the list.
Hear Miya answer for your business.
A short demo shows how she would handle your calls, using your services and your hours.