What is RingOut?
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RingOut is an Australian AI voice receptionist for local businesses. Its assistant, Miya, answers inbound calls, responds using information you provide, books eligible appointments and records enquiries for staff follow-up. Requests needing professional judgement, urgent action or an unsupported workflow remain with your team.
What is an AI receptionist, and how is it different from voicemail?
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An AI receptionist is voice software that speaks with callers and completes defined reception tasks. Voicemail normally records a message after a call goes unanswered; an AI receptionist can ask relevant questions, provide approved information and complete supported actions during the conversation.
How does RingOut work?
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RingOut works with calls forwarded from your existing business number. You provide business information and connect Google Calendar or Calendly; Miya then answers routine enquiries and books available times. Requests needing judgement are recorded for your team to review and return.
Can RingOut book appointments, and which calendars does it support?
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Yes. Miya checks a connected Google Calendar or Calendly account, books an eligible available time and reads the details back during the call. Booking is included in every plan. Requests requiring a quote or staff decision are captured for follow-up instead.
Will callers know they are speaking to AI?
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Yes. Miya identifies herself as an AI receptionist when she answers in your business name. Callers can describe their enquiry in their own words rather than follow a phone menu. Her responses draw on the business information you have supplied.
What happens when a caller needs to speak to me?
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Miya records the caller’s contact details and reason for calling, then flags the enquiry in your dashboard. Your team reviews it and calls back. Live call transfer and call routing are coming soon, so callers cannot currently be put straight through.
Are calls recorded and summarised?
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Yes, on Growth, Professional and Business, which include recordings, transcripts and call summaries. A recording notice is played before recording begins, and your team can review the call in the dashboard afterwards. Starter still shows the caller's details and the outcome of every call.
Is an AI receptionist worth it?
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Usually, if missed calls are costing you enquiries. An AI receptionist answers when your team cannot, books available appointments and records callback requests. Compare the monthly plan cost with the value of the bookings you currently miss, using the estimate above as a starting point.
Which AI receptionist is best in Australia for my business?
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The best fit is the one that suits your calls, so compare monthly call minutes, simultaneous-call capacity and the features you need. Starter includes 60 minutes; Growth includes 250 plus recordings and summaries; Professional includes 900 and spam screening; Business includes 1,750. Book a demo to hear a configured example first.
Which calls can RingOut handle?
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RingOut handles inbound calls with clear, repeatable outcomes. Miya can answer approved questions, book eligible appointments and capture caller details for staff follow-up. Calls involving judgement, urgent action or a service outside your setup remain the responsibility of your team.
Can RingOut answer calls after hours?
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Yes. RingOut provides 24/7 inbound answering, including weekends and public holidays, within your plan capacity. Miya can answer approved questions, book available calendar times and record enquiries for follow-up. Your team remains responsible for requests needing a person or urgent action.
Can I keep my existing phone number?
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Yes. Forward calls from your existing business number to RingOut, so customers continue using the number they know. Your carrier determines whether you can divert all calls, busy calls or unanswered calls. Test the chosen forwarding rule before going live.
How does Miya learn about my business?
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Miya answers from the business information you provide, including services, stated prices, opening hours, service area and common questions. Keep that information current and test representative calls before launch. Your team should review answers whenever services or booking rules change.
What does an AI receptionist cost to hire in Australia?
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RingOut, an AI receptionist for small business, costs $49 a month for Starter, which includes 60 call minutes and one local number. extra Starter minutes cost $0.99 each. Prices are in AUD, exclude GST and have no setup fee.
What do I need to get started?
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Prepare your services, hours, prices and common answers; connect Google Calendar or Calendly if you want bookings; and configure call forwarding. Test a routine question, an appointment request and a callback enquiry. Review the answers and calendar entries before accepting customer calls.
